Handling The Negativity In Your Social Media Channels
Negativity often sways business away from social media. There is a fear that social media will discredit the business or destroy the reputation of the business. We all know that dealing with negative comments in social mediacan be uncomfortable and unpleasant, but you can ease that by having a plan on how to handle the negativity in a way that protects your company and engages your social channels. Having a plan will take the guesswork out of what to do if someone begins to attack or take your social channel in the wrong direction....